Oct 5, 2021
In the B2B world, we experience almost the same kind of problems. So sometimes, all it takes is thinking of your own situation to come up with something that delivers your market’s needs.
This is how Ray McKenzie developed an incredible software called “Starting Point,” a platform that compliments his first company, “Red Beach Advisors.”
Along with Digital Marketing Expert Sean Rosensteel, who co-hosts this episode with me, we touch on the principles and processes that Ray applies to provide a great customer experience through their software services.
Ray also talks about common challenges in delivering Software as a Service (SaaS) and ways that he deals with these obstacles.
This episode provides tons of wisdom and inspiration on scaling a SaaS business into a $10-million company so tune in now!
We’ll talk about:
Resource Links:
About Our Guest:
Ray McKenzie is the founder of Starting Point, a software company that helps businesses delight their customers and clients by increasing customer care and support, reducing workflow to boost productivity. Starting Point is also used by Ray to enable his first company, Red Beach Advisors.
Connect with Ray McKenzie:
LinkedIn: https://www.linkedin.com/in/raymondmckenzie
Twitter: https://twitter.com/RayMc209
Connect with me and learn more about growing your business:
Email: BT@BrettTrainor.com
LinkedIn: https://www.linkedin.com/in/bretttrainor/
YouTube: https://www.youtube.com/channel/UCySoKsETeKxu-Fnf2VfE7Gg
Facebook: https://www.facebook.com/TrainorBrett
Twitter: https://twitter.com/Brett_Trainor
Instagram: https://www.instagram.com/bretttrainor/
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